วันพฤหัสบดีที่ 31 ตุลาคม พ.ศ. 2556

The Cure for Bad Meetings: Pay Attention and Contribute!

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If you find meetings boring and feel that most are a waste of time, there is a simple remedy entirely within your control that solves that problem quite constructively:

Banish boredom by paying attention and participating!!!

One of my partners recently had this reinforced when reading an article by Greg Rathjen, published online by market research publisher Quirks. Mr. Rathjen used just a few anecdotes from his personal experiences while presenting research results to capture the destructive impact smartphones and tablet computers have had on workplace meetings. Of course, these devices are just the latest enablers of poor meeting behavior, which has been going on as long as humans have run meetings. He then asked three frustrating questions to which all of us can relate:

What is it that cannot wait the hour or so the presentation will take?Are the distracted not aware of the unintended consequences that come from focusing on the smartphone and not the meeting?How do they miss that there is more to being a meeting participant than waiting for the presenter to finish?

These experiences are way too common in business today, and must be eradicated if we are to maintain productivity. But, within Mr. Rathjen's last desperate query above lies the solution!

Your mission: Actively participate in every meeting.

It is easier than you think to banish boredom all by yourself. Simply make up your mind to always engage fully in the content being presented. Don't distract yourself with e-mail management or other off-task activities. Choose to pay close attention, and actively participate in discussions. Here is the mindset I try to instill in clients:

Assume you will hear something new and useful every time, even if you have heard the presentation before. Volunteer to take notes, if that keeps you fully engaged.Turn off your electronic equipment every time. If you are "on deadline" or "on call," don't come to the meeting. Being physically present is useless without being mentally present. It is OK to ask beforehand if you really need to be there.Challenge yourself to keep an open mind, and "check your assumptions and preconceived notions at the door."Make constructive comments. Never snipe, or use the poor presenter to score points in front of your boss.Challenge assumptions in a substantial way. Never disparage any well-meant contributions to the conversation.Never hijack a meeting from the presenter. Let that person retain control, while still actively offering your input.Give ground when reasonable arguments are presented in opposition to your view. This is not a sign of weakness. It is a sign of character and an ability to adapt and grow.

I would strongly disagree with Mr. Rathjen when he says "fake it." That isn't constructive. Always present and pursue the truth, and take a real, keen interest in the proceedings.

Any meeting can be turned into a useful event if a constructive conversation breaks out that is forward-thinking (what should we do from here?) and action-oriented (how best to do those things?). You can instigate these constructive conversations!

Solve your boredom by engaging fully in the content. Be the person on your team that magically turns meetings from dead zones to constructive events! Our twenty-five years of experience tells us that if you take this "high road" approach others will see the results and start to adopt your behavior.

You can find Greg Rathjen's article here.

David Tighe has been working with his clients to create fully engaged employee teams and embed more effective leadership skills among executives and middle managers since 1987. He authored Bovo-Tighe's highly effective Foundation of Excellence approach to employee development. This philosophy generates measurable ROI for clients by focusing relentlessly on upfront problem diagnosis of productivity bottlenecks and long-term sustainability of results with every client engagement. Bovo-Tighe also offers a performance guarantee to back up their performance claims, a rarity in the employee development industry.

Find out more about Bovo-Tighe, its Foundation of Excellence approach and its performance guarantee at http://www.bovo-tighe.com/.



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