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Only small percentage of work success is based on your expertise, technical skills and intelligence. Most of what you are judged on is determined by your ability to adapt, change and view stress as a challenge instead of a threat. The ability to be adaptive can be attributed to having a positive outlook and numerous studies have also shown that people with an optimistic outlook have healthier relationships and may live longer. Being positive motivates us to plan for the future and to be goal setters. Being optimistic can help boost productivity, improve morale, overcome conflict and possibly impact profit. In today's rapidly changing business environment managers and employees need optimism to cope, adapt and to innovate. Managers have more influence than they realize on employee engagement, optimism, and performance to benefit their entire organizations.
In cost-conscious businesses, optimistic managers have been shown to save more money than non-optimistic managers and positive work environments have been shown to outperform negative work environments. Optimism can also be associated with a leader's style which in turn has been correlated with better performance. Highly effective leaders are able to convince others that achievement and performance levels can be higher than anyone thought was possible and move others from the mindset of doing things the way that they have always been done to develop ways to make things better. Positive leaders are able to make better decisions under pressure and express positive emotions. This helps these leaders be more resilient when facing stress, challenges and adversity. Positive and popular leaders are more likely to garner the support of others and receive pay raises, promotions and achieve greater success in the workplace. Optimism is also an important component of achievement. Those who have an optimistic outlook will be more flexible, will be more proactive and persistent in meeting goals. In a well documented study on business optimism, new sales personnel who scored optimistically on tests at Metropolitan Life sold 37 percent more life insurance in their first two years than pessimists.
The ability to achieve and reach our goals is related to what we believe to be possible, what we make of the present moment, and our outlook for the future. Being open-minded to new possibilities and developing positive beliefs is what leads businesses to successful outcomes. Optimism is essential for good leaders to help their companies stretch and grow toward an organizational vision. Optimism, however, is hard to measure. In a survey of 100 IT professionals that focused on how a manager's optimism affects engagement, it was determined that performance was definitely affected. Optimistic managers are more likely to engage employees who are more optimistic and productive than disengaged employees. Increased productivity increases profitability. To be good optimists, managers need to be better at self-awareness. They need to increase their own confidence and optimistic tendencies by examining their own behavior. Think about how you typically handle a given situation and then plan ahead to behave differently. In a different cross-sectional study of employees and managers in an Information Technology (IT) organization, positive leadership correlated with employee optimism, engagement, and project performance. Additionally, it was found that manager optimism predicted project performance and had an effect on job performance.
A few studies have shown that managerial personality characteristics also influence a firm's ability to strategically make decisions. One commonality of personality types in senior managers was a greater willingness to take risks, a need for achievement and tolerance for risk. Optimistic leaders are more likely to see problems as challenges, exert greater effort for longer periods to reach their goals. Research demonstrates that optimists recognize more problems than do pessimists. Optimists tend to respond to difficulty by looking for ways to solve their problems instead of denying the problems or wishing they would go away. People are generally not born as optimists or pessimists. It is a learned behavior through experience or through other people's perceptions. "You are a great pianist, a great author, a great artist, etc." Think about a time when your company or boss asked for a radical improvement in sales or production, etc. The optimist says, "That will be hard to do, but we will find a way." The pessimist says, "There is no way that can be done. Why try?" Optimistic teams celebrate successes and discuss how they will reach goals. Pessimistic teams will place blame and look for reasons to explain why something hasn't occurred.
From a science perspective, productivity depends on having brain resources available when you need them. When you have pessimistic thoughts, the brain is preoccupied looking for threats. Several threat-related brain activations disrupt brain action, which is responsible for carrying out plans. Rather than paying attention to solving problems, the brain goes on the defensive, looking to protect us from threats. The brain is less able to inhibit distracting influences and attention is diverted. In people who are depressed, being pessimistic and expecting neutral events have been shown to activate these same brain regions. When times are difficult in business, people tend to experience depression. Neutral events are often misinterpreted because their brains believe the neutral events are negative. However, when people are optimistic, the amygdala section of the brain activates to optimism. Instead of being disruptive, the part of your brain that is connected to the amygdala activates behavior that focuses on future outcomes. So, when you tell your brain that something is not possible, it does not even try to do it. However, when you tell it that something is possible, it is actively trying to search for an outcome or solution. Why not expect the best then instead of the worst?
A change can occur if the individual starts looking for reasons why something might work instead of why it won't. Unlike many personality traits and talents, optimism is one of the few emotions that people can acquire. Leaders can learn to be more optimistic by understanding their leadership style and changing their behavior. The manager of a team facing layoffs can paint a negative picture or they can frame up that the company has to cut costs or go out of business. The first explanation leads to panic while the second helps employees respond calmly and rationally to a bad situation. Help others remember the good feeling when experiencing positive emotions. Respond to a coworker when they tell you about their latest success by saying, "Wow, that's great! Tell me more." It can become infectious behavior. Being an optimistic manager can change your company's productivity by changing the business environment to be adaptive and innovative. Managers truly do have more influence than they realize on employee engagement, optimism, and performance which will benefit their entire organization.
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